Business Communication and Office Management
Companies today regardless of size, require effective and organised Office Managers and Personal Assistants. These key players in any office environment are responsible for managing and assisting the organisation with day to day tasks to meet their various deadlines. Front office employees are usually the face of the organisation handling interactions between clients and managers. This programme will equip students to understand the importance of their administrative roles and how to apply elements of effective business practices such as health and safety, meeting and travel arrangements, record keeping and general office functions.
Course Duration: 20 weeks on Saturday mornings.
Cash Fee: R4990 (Fees on terms are also available)
Face to face
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Get 50% off on any MS Office part such as Word, Excel, Powerpoint or Outlook as a Business Communication & Office Management student. You’ll be notified of these exclusive offers during the course of the year.
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- Administrative staff and front office employees;
- Temporary and contract staff looking for permanent employment;
- Those who want to formalise their current knowledge and skills by means of a certificate.
College Campus is an educational brand of The Independent Institute of Education (The IIE). The Business Communication and Office Management short learning programme (SLP) is certified by The IIE. Employers in both the private and public sectors will value the skills acquired by students who have studied Business Communication and Office Management at College Campus.
This programme is presented at NQF level 5, with 10 potential academic credits.
Learning Unit 1: The Role of Administration
Learning Unit 2: Organisational Structure and Office Layout
Learning Unit 3: Ergonomics
Learning Unit 4: Office Equipment
Learning Unit 5: Time Management
Learning Unit 6: Health, Safety and Security
Learning Unit 7: Enhance personal Skills in the workplace
Learning Unit 8: Written Communication
Learning Unit 9: Records Management
Learning Unit 10: The Telephone
Learning Unit 11: Stationary and Stock
Learning Unit 12: Petty Cash
Learning Unit 13: Travel Arrangements
Learning Unit 14: Meetings