If you are interested in computers, computer networks and enjoy the challenge of solving technical problems, IT Support Services might be the right career path for you. Get the opportunity to meet and assist professionals in different businesses and industries as support or helpdesk support technician, network LAN technician or system support. You could also start your own business. The Certificate in IT in Support Services equips you with a solid technical background as well as an understanding of the business environment. In this profession, your skills will always be in demand!

The Higher Certificate in IT in Support Services qualification is conferred by The Independent Institute of Education (The IIE).

Course Duration: Minimum 1 year

Accreditation and Registration: HEQC accredited, DHET registered, SAQA registration number 81866

DELIVERY METHODS

 Face-to-face

CAREER FIELDS

Support Technician, Helpdesk Support Technician, Network LAN Technician, System Support

• End-User Computing A & B & C
• Computer Architecture
• Business Calculations
• Business Communication C
• Help Desk
• Web Development (Introduction)
• Network Architecture A
• Work Integrated Learning
• Business Practice and Entrepreneurship

A National Senior Certificate with admission to a Higher Certificate or equivalent.

OR

Mature age exemption to a Higher Certificate:
Candidates having attained the age of 23 before or during the first year of registration with a Senior Certificate or equivalent, with a minimum of 40% in at least four Higher or Standard Grade subjects, at least three of which must have been passed simultaneously and one of which must be a recognised Higher Grade subject, may apply for admission.

OR

Candidates having attained the age of 45 before or during the first year of registration may apply for admission.