Have you completed a Higher Certificate in technical IT studies and are looking to further specialise in this field to improve your employment prospects? The Advanced Certificate in IT Support Services offers prospective employers a high level of support skills beyond the fundamental skills generally taught in Certificates and Higher Certificates of this nature.

Medium and large organisations often require a higher level of competence and a wider skill set from IT support services staff to support the rapid changes in technology, and such skills and knowledge are not widely available. This Advanced Certificate in IT Support Services addresses the need for a wider range of more advanced computer support services identified by industry and will provide you with a framework of specialised IT support skills which include Database Administration, Open Source Administration and Service Management skills and knowledge.

The Advanced Certificate in Information Technology in Support Services qualification is conferred by The Independent Institute of Education (The IIE).

Course Duration: Minimum 18 months

Accreditation and Registration: HEQC accredited, DHET registered, SAQA registration number 85206

CAREER FIELDS

Support specialist, Network LAN technician, System Support Services, Database administrator, Open Source technician, System configuration technician.

• Introduction to Open Source Systems
• Applications Support
• Database Introduction
• Work Integrated Learning
• Project Management for WIL
• Open Source Administration
• Principles of Security
• Network Architecture B
• Client System Configuration
• Service Management
• Database Server Administration

A National Senior Certificate and in addition an NQF 5 completed qualification.

OR

Mature age exemption to an Advanced Certificate:
Candidates having attained the age of 23 before or during the first year of registration with a Senior Certificate or equivalent, with a minimum of 40% in at least four Higher or Standard Grade subjects, at least three of which must have been passed simultaneously and one of which must be a recognised Higher Grade subject, may apply for admission.

OR

Candidates having attained the age of 45 before or during the first year of registration may apply for admission.